Let me clarify because I don't mean to be rude.
I mean emotionally intelligent.
Did you know that team members who have a leader with high EQ are 4x more likely to stay in the workplace?
Or, that people who have high EQ enjoy up to $29,000 more income annually?
If keeping your top talent and increasing revenue is a priority for your dental practice, then it makes sense (and cents-lol) to raise your personal EQ.
Now, you might be wonder, how do I do that?
Same way you developed your clinical skills. Study and practice.
First thing to study might surprise you.
It’s you!
Understanding yourself, your beliefs, needs and emotions is the first step to interacting and communicating at an informed level. (You’re exploring the ‘Sovereign Nation of You)
it’s so much easier to deal with your team from a place of empathy and confidence when you’re clear about your own expectations and boundaries.
Next step is learning new skills like reframing, meaningful listening and effective question strategy.
You’ll feel at ease when dealing with difficult patients or team members because you’ll know how to reduce negative emotions and redirect energies towards positive outcomes.
Your team will see and feel the difference. Best of all, they will emulate your new stance. Win!
Would you say your EQ is high, middle or low?? How does that impact you at work?