if you could reduce turnover by 10%, what would your bottom line look like?
Many DSOs experience high turnover of 30% or more. I can help you retain talent, improve communication and save hundreds of thousands of dollars each year!
I'll be your Ombuddy
I Can Help Your DSO & Practices
Ombuds work is different than HR. In your DSO, your HR team is focused on managing regulatory issues, developing attractive compensation plans and dealing with rapid growth.
As your Ombuddy, I'm focused on helping you and your associated practices to successfully navigate the inevitable tricky situations, misunderstandings and disputes that arise when you bring people together in a fast-paced, competitive, excellence- required setting like dentistry.
I resolve team issues then teach you how to address issues in the future.
As trusted by:
Dina Lynch Eisenberg, Esq. CO-OP
Hiya, I'm Dina, your Ombuddy. I'm passionate about supporting teams to do their best work because they feel seen, heard, valued and celebrated. It's been my honor to spend the past 29 years resolving work conflicts.
As a lawyer, I know what's it's like to leave a competitive educational experience then turn around and have to learn how to lead people and run a profitable business. I love showing you the EASY button.
Secretly though, I want you to experience the confidence and peace, at work and at home, that you enjoy when you are conflict-ready!
Who are we?
I'm your Swiss Army knife for solving people issues. HPC is a conflict management & leadership advisory firm that supports mid-market DSO dental practices to become a healthy, affirming environment that can grow fast.
What we do?
First, I use my experience and skills as an Ombuds to solve your current issue. Then, i guide you and your team become conflict-ready so you can address & resolve issues on your own. I do that through assessments, coaching and ongoing support.
Why we do it?
I believe that everyone deserves to feel seen, heard, valued and celebrated at work- including you as the leader. I'm excited to show you how to improve your communicatiom, show recognition and handle difficult situations. Soft skills, including emotional intelligence, are essential to your success and organizational wellbeing.
What makes us unique?
Unlike traditional HR consulting services, Happy Practice Consulting offers conflict management, communication and organizational Ombuds services tailored specifically to dental practices. We don’t deliver cookie-cutter training or impersonal group work.
Instead, we offer custom strategies, proven techniques and tools from the alternative dispute space designed to help you to set expectations, have effective communication, and empower your people to collaborate to resolve issues.
What Clients Say....
Learned so Much
I learned so much from you about assumptions. The other day I used one of your phrases to help my kids stop fighting.
Simply the Best!
Dina was very knowledgeable and challenged all of us to consider what professionalism and respect meant for us. She allowed us to see beyond our own lens and common terms. She was very professional and pleasant
Amazing
I've no qualms whatsoever recommending colleagues to drop some time in her calendar - to discuss anything that might be top of mind, or walk through issues with a difficult genesis and/or no easy resolution.
Popular Blog Posts
Want to get better at conversations?
Grab my free Dentist Feedback Blueprint: 4 Steps to Confident, Conflict-free Conversations! Avoid anxiety and protect relationships with a step-by-step method for effective feedback conversations
No Charge · No Spam · Unsubscribe Anytime
Happy Practice Consulting
We are a communication and conflict management firm devoted to supporting DSOs and PGPs to reduce conflict, improve morale and create systems that enhance patient care and team experience.
