Conflict Management & DSOs: How to reap the benefits

Last Updated: July 30, 2028 by happypractice

Dealing with conflict avoidance and more

Conflict isn't inherently bad. 

Conflict doesn't have to be bad. In episode 8 of the DentMent podcast I sit down with Dr. Milad Owji and Masood to discuss how DSOs can improve retention and climate by offering conflict management and Ombuds services to their networks.

We laugh a lot and get into some great examples. Give a listen and you'll discover...

Discussion topics

Why being conflict-ready is important
How to invite someone into a conversation
A technique to find the right words to say in a difficult conversation
What to do when someone is conflict avoidant ...and MORE!

Why should your DSO/DPO consider adding conflict management system?

Higher productivity
Improved retention
Enhanced team collaboration
Team members are 50% more productive!
27% reduction in turnover!  
Team members collaborate 67% more!

Developing your conflict management system increases network wellness and creates an environment your knowledgable talent won't want to leave. 

How are you managing practice conflict now?  What are you losing by not being proactive?


91% of practices said they had an extremely diificult time recruiting hygenists.What are you doing to retain yours?

Book your Conflict Strategy Call

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